Payment Policy for GardentiVofix

Effective Date: ngày 24/12/2024

At GardentiVofix, we aim to provide a secure and seamless payment process for our customers. This Payment Policy outlines the terms and conditions for making payments on our website. By placing an order with us, you agree to comply with the terms detailed below.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Available for corporate or bulk orders (contact support for more information).
  • Gift Cards and Coupons: GardentiVofix-issued gift cards and promotional codes.

2. Payment Currency

  • All transactions are processed in U.S. dollars (USD).
  • Customers are responsible for any currency conversion fees or charges imposed by their payment provider for transactions in USD.

3. Payment Security

  • GardentiVofix uses industry-standard encryption technologies to secure your payment information.
  • All payments are processed through PCI DSS-compliant third-party payment gateways to ensure maximum security.
  • GardentiVofix does not store sensitive payment details such as credit card numbers on its servers.

4. Payment Timing

  • Immediate Payment: Payment must be made in full at the time of purchase.
  • Orders will not be processed until payment is successfully authorized and received.
  • For pre-orders or custom items, charges will be applied at the time of placing the order.

5. Failed or Declined Payments

  • If your payment is declined, ensure that:
    • Your card details are correctly entered.
    • You have sufficient funds in your account.
    • Your card is authorized for online and international transactions.
  • GardentiVofix is not responsible for any fees or penalties imposed by your payment provider for declined transactions.

6. Refunds

  • Refunds are issued in accordance with our Refund and Returns Policy.
  • Refunds will be processed to the original payment method used during the purchase.
  • Refund processing times may vary based on your payment provider but typically take 5-10 business days.

7. Chargebacks and Disputes

  • Customers are encouraged to contact our support team at contact@gardentivofix.com to resolve payment issues before initiating a chargeback.
  • Unauthorized or fraudulent chargebacks may result in account suspension and could lead to legal action.

8. Taxes and Additional Charges

  • Sales Tax: Applicable sales tax will be calculated and added during checkout based on your shipping address.
  • Customs and Duties: For international orders, customers are responsible for paying customs duties, import taxes, or related fees required by their country.

9. Discounts and Promotions

  • Promotional codes, discounts, and gift cards must be applied at checkout and cannot be applied retroactively.
  • Each promotion is subject to its specific terms and conditions, as detailed during the promotional period.

10. Recurring Payments

For subscription-based services or recurring purchases:

  • Customers will be billed automatically based on the agreed billing cycle.
  • Recurring payments can be canceled by contacting us at least 48 hours before the next billing date.

11. Invoice Requests

  • An invoice is automatically sent to your email upon successful purchase.
  • For additional documentation or detailed invoices, please contact our support team.

12. Payment Errors

  • If you encounter a payment error, please notify us immediately at contact@gardentivofix.com.
  • We will investigate the issue and provide a resolution, including a refund if necessary.

13. Payment Disputes

  • Any disputes related to payments will be addressed in accordance with our Terms and Conditions.
  • Customers are encouraged to resolve disputes amicably by contacting our support team.

14. Contact Information

For questions or concerns regarding payments, please contact us: